General sell conditions (legal notice)
www.amorysuerte.comis own by:
Address: Callevelazquez, 6 – 43840 Salou- Tarragona - Spain
Commercial Registry Number:
1. Scope of applicability
Following terms and conditions apply to all the purchases through the online shop www.amorysuerte.com, property ofMónMàgicSalouSL
These conditions have as purpose to regulate the use of the services of electronic sellof different items and services offered by MónMàgicSalouSL on amorysuerte.com
The clauses that form these General Conditions entail both sides and are part of an undivided and unabridged part of the purchase agreement, theefficiency of which operates in the time of the purchase execution at the request of the client, through the contracting procedures that will be stated later, all of it in accordance with the 1244 Article on the Civil Code, which gathers the principle of free will and agreement among the contracting parties.
In order to entirely guarantee the rights of the users and customers in the amorysuerte.com purchase service, current general conditions are established in accordance with what is provided by the policies and general law of consumers’ rights of the different competent institutions (26/84, 7/96, 2000/31, 34/2002, 23/2003)
2. Purchase processing
Before confirming the order of purchase, the customer will be able to verify again all the information provided: their name, address, payment method, shipping option, items ordered and total amount; the customer will also be able to modify the order if necessary. After verifying all the information, and confirming the purchase, they will be able to finish the payment through a 100% safe payment platform (TPV redsys orPaypal) or choose the cash on delivery option (only in Spain and part of Europe).
The order will be considered accepted and the contract closed at the moment the confirmation email is sent. In some cases, more information can be required, if the one provided is incomplete or some particulars are needed, or in order to substitute or cancel some product out of stock. MónMàgicSalou SL reserves the right to refuse any order.
The details of the received order are collected electronically. All the information related to the customer’s order will be sent to them by email to the email address that was provided while the purchase processing. The customer can print this information if they consider necessary to own a printed copy.
MónMàgicSalou SL reserves the right to cancel orders. Following orders might be cancelled: orders placed by minors, orders that don’t overcome the security measures control in order to avoid scams, orders with incomplete or inaccurate information which prevents its shipping and delivery, and those on which the products are not available.
3. Availabilityand shipping
The products shown on own online store are available and, if the store allows the item purchase, its shipping is guaranteed, except for occasions in which by stock mistake, the item would appear as available even though it is not. In this case, MónMàgicSalou SL reserves the right to cancel the product that is not available, and refund the item’s amount if the payment is already done, or deduct it from the amount to bill in case of cash in delivery. In any case, the customer will be notified of the lack of the requested item.
The shipping is carried out by Correos, reason why the shipping will arrive to destination within a period of 48 to 96 hours to Peninsular Spain, and 72 to 144 hours to Insular Spain, 5 to 10 days to Europe and 10 to 20 days to non-European countries.
There is also the possibility of express shipping (only in Spain) through other means of shipping announced on the online store. The customer can opt to a faster shipping by paying the costs, the price of which is clearly detailed in the purchase processing. Through the express shipping, the shipping is delivered to the customer address within a period of 24 to 48 hours (Peninsular Spain) or 48 to 72 hours (Insular Spain).
Packages will be delivered to personal or company address, but they can also be picked up in the Post Office, only if this was the shipping method chosen.
There will be no shipping to PO boxes.
There might be delays in the specified period of delivery, non-attributable to MónMàgicSalou SL, for reasons beyond the reasonable control, of delays attributable to external companies in charge of the delivery, not being MónMàgicSalou SL responsible for these delays, and the customer will not receive any discount. In these situations, the appropriate complaints will always be made, so that the responsible company will carry out the deliveries as soon as possible.
If a package is lost and not delivered by the shipping companies, MónMàgicSalou SL commits to ship a new package. In this case, the customer accepts the delay that this procedure might entail.
4. Prices and shipping costs
The price of our products is displayed in Euros and they includetax. There is also the option of checking the prices in Dollars, in which case tax is also included.
Besides the price of the product, shipping costs might apply. They will be announced on the store in the moment of the purchase, when the shipping costs and the total amount will be clearly highlighted.
Shipping is free to purchases in Spain, provided that the total amount of the purchase is at least 30 Euros (shipping not included). Free shipping will be always carried out by Correos, except for MónMàgicSalou SL unilateral decision. In this case, the customer accepts the periods of shipping previously described.
We accept following payment options:
Credit Card: Visa, MasteCard, AmericanExpress.
Debit Card: VisaElectron, ServiRed y Maestro
Cash on delivery: the exact amount will be paid to the delivery person upon delivery of the items of the placed order.
Bank transfer: in this case the payment will be done in advance to a European bank account provided by the seller and the shipping will be carried out once the payment is received.
Check payment is not accepted. In this case, MónMàgicSalou SLdoesn’t take responsibility for the loss of any check that might be sent without our consent. Money orders or bank deposit are not accepted either.
6. Return, change orcancellation of the placed order
The customer can cancel their order within 15 calendar days. That period starts on the moment the package is received. The customer will have to return the package to Món Magic SalouSL by their own means and pay the return expenses. After the effective return and product checking, the suitable measures will be taken; either changing the product by other of same characteristics, or refunding the items price and shipping costs (the latter only when the return has been caused by flaws in the item or if the item received is by mistake not what was ordered in the first place). The price of the returned item will be refunded to their account by the same means by which the payment was made. In the case of pay on delivery, the refunds will be sent to a bank account provided by the customer. It is important that the returned item is in perfect condition, in its original envelope and unused. There will be no right to return if the damage on the product is caused by a misuse.
You can apply for a return by contacting MónMàgicSalou SL Customer Service by the usual channels: email or telephone. In case of exerting our right to revocation, MónMàgicSalou SL will make every effort to refund the customer as soon as possible.
In the case that the customer received a damaged item or with some kind of imperfection, MónMàgicSalou SL commits to replace it as soon as possible, replacing it by an item of the same characteristics in perfect conditions. The customer must previously contact MónMàgisSalou SL, who will request proof of damage of the item (pictures or similar). The items are checked and sent always in good conditions but in isolated cases the items can be damaged while shipped.
8. Conditionsand functionsof the items
Under no circumstancesMónMàgicSalou SL attributes supernatural or non-scientific virtues or proprieties to the items sold. They are symbols, minerals and gems that come from old and contemporary cultures, and which are mentioned and theirproprieties and virtues are reproduced as they are traditionally known in their original cultures or in popular legends, myths, or traditionally shared stories.
No personal information is collected nor transferred to third parties though this web site, without the previous and effective knowledge of the users.
The personal data which might be requested to the users, in its case, will consist only of those strictly indispensable in order to identify them and provide the requested service. Aforementioned information will be used with the only goal of providing an effective answer and accomplish the adequate purposes, specified together with the option or service requested by the user.
The user will be informed, previously to the data collection, about the regulated extremes on this policy, so that they can give express,accurate and unambiguous consent for the use of their personal information, in accordance to the particular, explicit and legitimate goals, indicated in each case.
The personal data which might be given by the user through the corresponding web form, or by email, will be added to a file, appropriately registered in the Public Registry of the competent Control Authority, the responsibility of which belongs to MónMàgic SL.
In case of litigation, the applicable laws will be the ones that regulate the company headquarters. In the case that one of the clauses was invalid, this will not affect to the validity of current general commercial conditions. MónMàgicSalou SL reserves the right to modify these conditions, in this case the previous ones are invalid and the customer should consult them regularly.